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Checkup Documentation

Objects checked out for too long

severity-medium cms-objectsettings-objects-checkedout-for-too-long

Summary

Using Kentico Xperience's Object Locking is very important when you have multiple people in a system, but when someone forgets to check objects back in, it can become a problem. We've seen many clients lose work because they chose to click the "Undo Checkout" button to get back in (you really never want to do that). If someone has good changes/updates, you will want them to check it back in.

Many times a user will click "check out", so they can check the values of a web part, but then they forget to undo the check out. A few weeks later, this can lead to confusion. Were they in the middle of an update? Was it unintentional?

This check reviews all the items that are checked out, and lets you know if anything has been checked out for a while. If someone has something checked out longer that the default value (7 days), then it is likely checked out accidentally. This can lead to issues in the future. So, while the changes are still relatively fresh in the person's head, you may want to ask them to either check in their changes (or undo if it was truly unintentional).

Having this check turned on can encourage good habits of timely check-ins.

Check Logic

Constant Care for Kentico will ensure the number of days objects are checked out for is less than 7 (default)

You can manage your settings for this checkup in the Constant Care for Kentico admin settings.

Resolution

After reviewing your email, you will need to contact the users that have the items checked out. Depending on the Object Type (Page Templates, Web Part Containers, etc.), they will need to go into the different apps, find the object, and either check it back in, or undo the check out.

Not sure what to do?

If you are ever unsure about making changes to your site, we encourage you to reach out to your Kentico Xperience Gold Partner. If you do not have a partner, then feel free contact the Constant Care For Kentico team to get connected with an expert.