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Checkup Documentation

Unprocessed search tasks

severity-low cms-search-task-unprocessed


Smart Search Indexes can be problematic at times. For a number of reasons, search tasks (typically rebuild, reindex tasks) can get hung up. Sometimes this has to do with the file system locking some of the Lucene files, sometimes it is due to "bad" content. There are a number of possible causes.

Check Logic

Constant Care for Kentico will ensure the number of unprocessed search index tasks is no more than 0 (default)

You can manage your settings for this checkup in the Constant Care for Kentico admin settings.


Go to the Smart Search application and the Event Log. If clearing tasks and rebuilding the indexes does not fix your problem, you may want to contact your Kentico Partner to help you through this one.

Not sure what to do?

If you are ever unsure about making changes to your site, we encourage you to reach out to your Kentico Xperience Gold Partner. If you do not have a partner, then feel free contact the Constant Care For Kentico team to get connected with an expert.